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This Privacy Policy explains how EKURDA collects, uses, and discloses your Personal Information in accordance with applicable data protection regulations. It applies when you visit or make a purchase from the Site.

Contact If you have any questions, require further information about our privacy practices, or wish to file a complaint, please contact us via email at info@ekurda.com.

Collection of Personal Information When you visit the Site, we collect specific information about your device, interactions with the Site, and the data required to process your purchases. Additional information may be collected when you contact us for customer support. In this Privacy Policy, we refer to any information related to an identifiable individual as “Personal Information.” Please refer to the following list for details on the Personal Information we collect and the reasons for collection.

Device information Purpose of collection:

To ensure accurate loading of the Site, perform analytics for site optimization.

Source of collection:

Automatically collected through cookies, log files, web beacons, tags, or pixels when you access the Site. Disclosure for a legitimate interest: Shared with relevant vendors and service providers.

Personal Information collected:

Version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and interaction with the Site.

Order information Purpose of collection:

To provide products or services, full fill our contractual obligations, process payment information, arrange shipping, issue invoices, communicate with you, screen orders for potential risk or fraud, and provide information or advertising based on your preferences. Source of collection: Directly collected from you.

Disclosure for contract performance:

Shared with relevant vendors (e.g., payment gateways, shipping, and full filament apps).

Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer support information Purpose of collection:

To assist with customer support inquiries and improve our services.

Source of collection:

Directly collected from you. Disclosure for legitimate interest: Shared with relevant support service providers.

Minors:

We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided Personal Information, please contact us to request deletion.

Sharing Personal Information We share your Personal Information with service providers to facilitate our services and full fill our contractual obligations. We may also share Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

Behavioural Advertising We may use Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. You have the option to opt out of targeted advertising through the provided links or by visiting the relevant opt-out portals.

Using Personal Information We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping orders, providing updates on new products, services, and offers.

Lawful Basis Depending on your location, the processing of your Personal Information may be based on different legal grounds, such as your consent or the necessity of processing for the performance of a contract.

Cookies A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

We use cookies to optimize your experience on our Site and to provide our services.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls.

Do Not Track Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Complaints If you would like to make a complaint, please contact us by email or mail using the details provided under Contact Us . If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.